Maintenance Notice – los.cdnstream.com

MAINTENANCE NOTICE, THIS AFFECTS YOUR STATION(S)
Start: Saturday, December 27, 2014 1AM EST – 1:30AM EST
Device: los.cdnstream.com
Action: AIS Software Upgrade
Impact: 5 minutes downtime

Hello,

Please be advised that this Saturday, December 27 2014 at 1AM EST we shall be performing a needed software update on los.cdnstream.com. We expect less than 5 minutes of downtime caused by the upgrade, however we are scheduling a 30 minute window for the maintenance.

If you have any questions, simply open a support ticket or email support@abovecast.com.

Thank you,
Abovecast Team

Maintenance Notice – ibiza.cdnstream.com

MAINTENANCE NOTICE
Window: Saturday, December 20th, 1AM EST -> Saturday, December 20th, 4AM EST
Device: dal01-010-03 (ibiza.cdnstream.com)
Action: Replace Network Interface Card / Network stack adjustment
Impact: 1 Hour downtime

Please be advised this Sunday, December 20th, at 1AM EST we shall be performing a needed replacement of a network interface card on ibiza.cdnstream.com. In addition, we will be reconfiguring our network stack at our core switch level. The estimated downtime is expected to be less than 1 hour, however, we are reserving a 4 hour window for the maintenance to allow for full replacement of the server. Any questions, open a support ticket or e-mail support@abovecast.com.

Emergency Maintenence Notice – ibiza.cdnstream.com

EMERGENCY MAINTENANCE NOTICE
Window: Sunday, December 14th, 8PM EST -> Monday, December 15th, 12AM EST
Device: dal01-010-03 (ibiza.cdnstream.com)
Action: Replace failing hard drive
Impact: 1 Hour downtime

Please be advised tonight, Sunday December 14th, at 8PM EST we shall be performing a needed hard drive replacement on ibiza.cdnstream.com. The estimated downtime is expected to be less than 1 hour, however, we are reserving a 4 hour window for the maintenance to allow for full replacement of the server. Any questions, open a support ticket or e-mail support@abovecast.com.

Server Maintenance Notice – los.cdnstream.com

MAINTENANCE NOTICE, THIS AFFECTS YOUR SERVER(S)
Window: Sunday November 9th 1AM EST -> 2AM EST
Device: los.cdnstream.com
Action: Ad Insertion Software Upgrade
Impact: 10 minutes downtime

Please be advised that this Sunday, November 9th at 1AM EST we shall be performing a needed upgrade on the Ad Insertion software running on this server. We expect 10 minutes of downtime caused by the upgrade, however we are scheduling a 1 hour window for the maintenance to allow for a full re-installation of the software. After the maintenance has been completed, benefits will become immediately apparent. As a part of this maintenance, we will be implementing fallback files on all streams. These fallback files will allow your stream(s) to remain online in the event that the connection between your studio and our servers is disrupted.

No other services are affected.

Please open a Support Ticket if you have any questions about this maintenance.

Switch Maintenance Window: 9/13/14 1am – 4am EST

MAINTENANCE NOTICE
Window: Saturday, September 13th 1AM EST -> 4AM EST
Device: Top of rack switch for chi18-018 (as018-1.chi18)
Action: Power supply addition
Impact: None expected

Please be advised that this Saturday, September 13th, at 1AM EST we shall be performing a needed upgrade to the top of rack switch for cabinet chi18-018. We will be adding an additional B power supply to the switch for additional redundancy. While we expect no downtime, we are reserving a 3 hour window for the maintenance to allow for full replacement of the switch. Any questions, please open a support ticket.

UPDATE: Switch maintenance has been completed successfully without downtime. 

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